The only engagement platform built for growth.
Stop piecing together tools. Ambassador unifies referrals, loyalty, incentives, and feedback—turning every customer into an advocate, fueling retention, and compounding your growth.
Referral, Influencers & Affiliate: Activate word-of-mouth with precision tracking and payouts.
Customer Advocacy (Loyalty Programs): Reward meaningful behaviors that build equity.
Incentives: Drive action with gift cards, offers, and points—governed by Vaults & Ledgers.
Communication Channels: Behavior-based email/SMS/WhatsApp messages with no-code flows.
Hiro Feedback Bot: Ask, listen, and tag sentiment post-purchase or post-service.
Reviews & Surveys: Capture proof and route issues before they become churn.
Customer Portal: Give customers a place to track rewards, share referrals, and manage preferences.
The data engine powering every insight.
Every referral, reward, payout, and action is written to a secure, auditable ledger.
Records fuel analytics, compliance, and automation.
Vaults, Permissions, & Data Controls—your foundation for scale.
Vaults: Secure storage for identities, consents, and balances.
Permissions: Role-based access and approval workflows.
Integrations: Connect CRM, ecommerce, and data pipelines.
Incentives built directly into the platform.
Launch gift cards, points, and cash rewards in minutes.
Govern payouts with Vaults & Ledgers for accuracy and compliance.
Scale incentives across referral, loyalty, and feedback flows.
Give customers a branded marketplace to redeem and manage their rewards.
Generate helpful prompts, subject lines, and survey questions.
Predict next best action and reward eligibility.
Summarize sentiment and route tasks to Sales or Support.
Unified reporting across emails, referrals, rewards, and feedback.
Journey analytics: map engagement across stages.
Benchmarks: compare performance by industry and tactic.
Works with Salesforce, Shopify, Adobe Commerce, BigCommerce, HubSpot, Twilio, and more.
Prebuilt connectors to launch in days, not weeks.
Open APIs and developer docs for custom use cases.
Real-time sync with your CRM, commerce, and data stack.
Works with Salesforce, Shopify, Adobe Commerce, BigCommerce, HubSpot, Twilio, and more.
Prebuilt connectors to launch in days, not weeks.
Open APIs and developer docs for custom use cases.
Real-time sync with your CRM, commerce, and data stack.
Own the full funnel with personalized referral journeys and conversion-boosting incentives—all in one place.
Give your teams powerful tools without sacrificing security, control, or performance.
Ambassador is built to make IT’s life easier: robust permission controls, GDPR/CCPA compliance, and integrations that won’t break things. Monitor usage, manage roles across teams, and ensure safe scaling without ballooning your tech stack.
All the basics for your first custom-branded referral experience.
Starting at $300/month*
Custom features and integrations while your business grows.
Starting at $500/month*
All the basics for your first custom-branded referral experience.
Starting at $300/month*
More custom features and integrations while your business grows.
Starting at $600/month*
